REFERRALS

We are working really hard to help as many families as possible, whilst ensuring our staff and volunteers are safe - with this in mind we are only accepting emergency referrals at the moment:

 

1) With a reduced but very dedicated service, we are focusing our support on 'emergency' referrals only.

 

2) We will have limits on our stock and volunteers/staff to process referrals, so if we don't have an item we will provide whatever we can to help, but may not be able to source items as we usually do.

 

3) Your referrals will be processed by staff maintaining social distancing /contactless pick up of referrals from our Hurst warehouse, we are not able to provide a delivery service - please ensure you are able to collect/have a large enough vehicle, and are able to lift the item you have requested safely. Referrals will be kept for one week only and will be put back in to stock if not collected within this time. 

 

Thank you,

 

With very best wishes The First Days Team

Please may we ask for your help with the following points to ensure we can safely and efficiently reach as many families with urgent needs.  

 

1) With a reduced but very dedicated service, we are focusing our support on 'emergency' referrals only.

 

2) We will have limits on our stock and volunteers/staff to process referrals, so if we don't have an item we will provide whatever we can to help, but may not be able to source items as we usually do.

 

3) Your referrals will be processed by staff maintaining social distancing /contactless pick up of referrals from our Hurst warehouse, we are not able to provide a delivery service - please ensure you are able to collect/have a large enough vehicle, and are able to lift the item you have requested safely. Referrals will be kept for one week only and will be put back in to stock if not collected within this time. 

 

Thank you to you all for keeping these points in mind.

 

With very best wishes The First Days Team

If you are a professional working with families and have an emergency... 

An emergency can be defined as any unexpected situation where items are urgently needed for a child. 

Once you have submitted this form, please call 01189 219 338 and we can make arrangements with you. 

Referrals will need to be collected from our offices in Hurst.

You will need to submit a form PER child


Please click HERE for a copy of the referral policy or email info@firstdays.net

Please use emergency referral forms to submit your request and we will be in touch with any queries and to confirm when your referral is ready to collect from our office in Hurst.

 

(If you experience problems with the form please email info@firstdays.net)

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Registered Charity in England & Wales 1157855